Madison County Juvenile Probation Department operates under the direction of District Court juvenile judges and focuses on promoting accountability and rehabilitation for youth and their families. The department provides 24-hour intake services to receive and process juvenile complaints from law enforcement and victims, determine whether cases are handled informally, referred to outside programs or scheduled for court hearings, and decide whether juveniles taken into custody should be placed in secure detention pending a 72-hour hearing. Intake officers also assist parents seeking information on treatment services. Court supervision officers monitor juveniles on court-ordered probation, assess individual and family needs, refer youth to appropriate treatment programs, and provide reports and recommendations to the court to support rehabilitation and community safety.

Probation Services are responsible for supervising juvenile offenders who have admitted to their charge or have been tried in court, found to be delinquent, and are placed on probation. Supervision affords public protection, teaches juveniles accountability for their actions, and enhances their ability to make decisions in their lives.