Madison County Calendar

Water Department
266 B Shields Road
Huntsville, Alabama 35811
Office: 256-746-2888
Fax: 256-746-2889

Fritz Mucke, Director

Business Hours: Monday-Friday 7 A.M. to 3:30 P.M.

For After-Hours/Emergencies: (256) 379-2754 (Mountain Fork Water Treatment Facility)

Treatment plant operators will contact the crew on call 24 hours a day.

Madison County Water Department Statistics

Madison County Water Department Rates and Fees

Drinking Water Festival

Water Systems in Madison County

Where Your Water Comes From

Drinking Water Infrastructure in New Subdivisions


  • Be sure no water is on inside your dwelling. This includes toilets, ice makers, washing machines, etc.

  • If no water is on, check your meter for any movement of the dial. When water is passing through the meter, the dial will move in a clockwise direction. If water is off and the dial moves, you have a leak.

  • Once you have determined you have a leak, call a plumber or do the repairs yourself. The Madison County Water Department is not responsible for the lines from the meter to your dwelling.

  • If an adjustment of the customer's bill is warranted, the amount of the bill will be determined by obtaining the average billing amount for the prior 12 months. The customer will be responsible for the average water bill (multiplied by three) to cover a portion of the excess water charges. Customers are eligible for one adjustment in a 12 month period and the adjustment must be made within 30 days from the time of repair.

Every Drop Counts!!!
A faucet leaking one drop per second wastes 2,400 gallons per year.
To check if your toilet tank is leaking, put a few drops of food coloring in the tank, wait about 15 minutes, and look in the bowl. If the food coloring shows up there, the tank is leaking.

Drought conditions are causing a larger than usual consumption of water, resulting in some customers experiencing lower pressures. Please be mindful of your water consumption and do your part to help conserve water. Here are a few outdoor conservation tips for you to follow:

  • Water your lawn only when necessary. It takes 660 gallons of water to supply 1,000 square feet of lawn with 1 inch of water. (This is almost the same amount as you use inside the house in an entire week.) As a general rule, established lawns do not need to be watered more often than every five to seven days.

  • Water lawns and gardens early in the morning or at night, when temperatures are lowest, and save 30% or more of the water typically lost to evaporation.

  • Do not allow sprinklers to water your street, driveway or sidewalk.

  • Raise the height of your mower so that you are cutting grass at the highest recommended height. A higher cut encourages grass roots to grow deeper, shades the root system and holds soil moisture better than a closely clipped lawn.

  • Avoid over fertilizing your lawn. Fertilizer applications increase the need for water.

  • Use mulch around trees and shrubs and in garden beds to retain moisture in the soil.

  • Do not use the hose to clean your driveway or sidewalk use a broom.

  • Use a shut-off nozzle on your hose so that water flows only as needed.

  • Do not leave sprinklers on hoses unattended.

  • If you wash your car, park it on the grass and use a hose with an automatic shut-off nozzle.